Refund Policy
Last updated: September 2026
DevOps Journey Tracker is operated by devopsjourney. We want you to be confident upgrading to Pro, so we offer a straightforward refund policy.
30-day money-back guarantee
If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked. This applies to both monthly and yearly Pro subscriptions.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team and we'll help you. Once approved, refunds are returned to your original payment method.
Cancellations
You can cancel your subscription at any time from your billing portal (linked from the Pricing page). Cancelling stops future renewals; you keep Pro access until the end of your current paid period. Cancelling is separate from a refund — for money back on a recent charge, use the refund process above within 30 days.
Questions? Reach us via the links in the footer. Also see our Terms & Conditions and Privacy Notice.